Data & Privacy

p998 Privacy Policy – How We Protect Your Personal Data

Your privacy matters at p998. This policy explains exactly what personal data we collect when you use our platform, how we use it, how it is stored securely, and what rights you have over your own information. We keep things clear and straightforward.

Last updated: January 2026
Privacy at a Glance

Key Principles Behind the p998 Privacy Policy

Before getting into the full detail, here is a plain-English summary of how p998 handles your data — six principles that guide every decision we make about privacy.

We Only Collect What We Need

p998 collects personal data that is genuinely necessary to operate your account — registration details, payment information in PKR, and activity logs. We do not collect data for its own sake or build profiles beyond what is needed to run the platform and keep it secure.

Your Data Is Never Sold

p998 does not sell, rent or trade your personal data to third parties for marketing or advertising purposes. Your account details, deposit history and betting activity are used only to operate your p998 account, process your PKR transactions, and keep the platform running safely.

Data Stored Securely

Personal data collected by p998 is stored using industry-standard encryption and access controls. Payment data linked to JazzCash, Easypaisa, Raast and bank transfers is handled with the security standards appropriate to financial data. Access to personal data internally is limited to staff who need it to do their job.

You Control Your Data

You have the right to access the personal data p998 holds about you, to request corrections to inaccurate data, and to request account closure and data deletion where applicable. Contact p998 support to exercise any of these rights — we will respond within a reasonable timeframe.

Transparent About What We Share

Where p998 shares data with third parties — such as payment processors for JazzCash or Easypaisa transactions, or identity verification services — this policy tells you exactly who those parties are and why the sharing is necessary. There are no hidden data-sharing arrangements at p998.

You Can Opt Out of Marketing

If you have opted into p998 promotional communications — bonus offers, new game announcements, PSL betting promotions — you can opt out at any time from your account settings. Account-essential messages like transaction confirmations and security alerts cannot be turned off while your account is active.

1. Introduction

This Privacy Policy applies to all users of the p998 platform, including registered account holders and visitors who access p998.onl without registering. It covers all p998 services — Sports Betting, Live Casino, Slots, Deposits, Withdrawals and all account management features.

When you register at p998, place a bet on a cricket or PSL match, make a deposit via JazzCash or Easypaisa, or simply browse the platform, p998 processes certain personal data about you. This policy explains what that data is, why it is collected, how it is used, and how long it is kept. Reading this policy in full gives you a clear picture of your privacy position as a p998 user.

This Privacy Policy should be read alongside the p998 Terms and Conditions. Where this policy and the Terms overlap on a data-related matter, this Privacy Policy takes precedence on privacy questions specifically.

Scope of This Policy

This policy covers all personal data processing activities carried out by p998 in connection with the operation of p998.onl. It does not cover the privacy practices of third-party payment processors, game studios or other service providers who operate under their own privacy policies — though p998 takes reasonable steps to ensure those providers handle data responsibly.

2. What Data We Collect

p998 collects personal data in two broad ways: data you provide directly when registering or using your account, and data that is automatically generated by your use of the platform.

Data You Provide Directly

  • Registration data: Your full name, date of birth, email address, and contact number provided when creating your p998 account.
  • Identity verification documents: Where p998 requests identity verification, this may include your CNIC (Computerised National Identity Card) number or a scan of a valid identity document.
  • Payment information: Your JazzCash or Easypaisa mobile number, bank account details for Raast or bank transfer, or card details used for deposits. p998 does not store full card numbers; payment data is handled via secure payment processors.
  • Account preferences: Responsible gaming settings, communication preferences, and any other account configuration you set.
  • Support communications: Messages, emails or chat records when you contact the p998 support team.

Data Collected Automatically

  • Device and browser data: Your device type, operating system, browser version and screen resolution when you access p998.onl.
  • IP address and location data: Your IP address is logged when you access the platform. This is used for security monitoring, fraud prevention and access control purposes.
  • Session and activity logs: Pages visited on p998.onl, bets placed, games played, deposit and withdrawal transactions, login times and session duration.
  • Cookie data: Cookies and similar tracking technologies used to maintain your session and remember your preferences. See Section 6 for full cookie details.
Data Type Source Purpose
Name & Date of Birth Provided by you Account registration & age verification
Contact Details Provided by you Account communication & security alerts
CNIC / Identity Document Provided by you Identity verification & fraud prevention
Payment Method Data Provided by you Processing PKR deposits & withdrawals
Device & IP Data Automatically collected Security monitoring & access control
Betting & Game Activity Automatically collected Account operation & responsible gaming

3. How We Use Your Data

p998 uses your personal data only for purposes that are directly connected to operating your account and delivering the platform's services. The main purposes are set out below.

Account Operation

Your registration details are used to create and manage your p998 account, to authenticate your identity when you log in, and to communicate with you about your account activity — including transaction confirmations, security alerts and withdrawal notifications. This is the core operational use of your data without which p998 cannot provide its service to you.

Payment Processing

Payment data is used to process your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and mobile wallets. Payment details are passed to the relevant payment processor to complete the transaction and are not stored in full by p998 beyond what is necessary for transaction records and dispute resolution.

Identity Verification & Fraud Prevention

p998 uses your identity data — including CNIC details where provided — to verify that you meet the minimum age requirement of 18 years, to confirm that your payment methods are registered in your own name, and to detect and prevent fraudulent activity including multiple account registration, bonus abuse and money laundering.

Platform Improvement

Aggregated, anonymised usage data helps p998 understand how the platform is used, which sports markets and casino games are most popular, and where the user experience can be improved. This analysis does not involve identifying individual players and is used purely to make p998 a better platform for all users.

Responsible Gaming

Account activity data — including deposit amounts, bet frequency and session duration — is used to power the responsible gaming tools available in your account settings. Where the data indicates patterns consistent with problematic gaming behaviour, p998 may reach out to the account holder proactively.

Marketing Communications

Where you have opted in to receive promotional communications from p998, your contact details are used to send you information about bonuses, new features, PSL betting markets and other offers relevant to your account. You can opt out of marketing communications at any time from your account settings.

4. Payment Data & PKR Transactions

Given that p998 processes financial transactions in PKR, payment data is handled with particular care. Here is how p998 manages the data associated with your deposits and withdrawals.

JazzCash & Easypaisa

When you deposit via JazzCash or Easypaisa, p998 passes your mobile wallet number and transaction reference to the relevant payment provider to complete the transfer. p998 retains the transaction reference and amount for account records. The payment provider processes the actual financial transaction under their own security and privacy standards.

Bank Transfer & Raast

For deposits and withdrawals via Raast or standard bank transfer, your bank account details are used solely to process the specific transaction. Bank account numbers are stored only as long as necessary to process and reconcile the transaction and are not used for any other purpose.

Card Payments

Card transactions are processed via a PCI-DSS compliant payment gateway. p998 does not store your full card number or CVV at any point. Only a masked card reference is retained in your account transaction history for your reference.

Never Share Payment Credentials

p998 will never ask for your JazzCash PIN, Easypaisa PIN, bank account password or card CVV via email, chat or any other communication. If you receive a message asking for this information claiming to be from p998, do not respond and contact p998 support immediately to report it.

5. Data Sharing

p998 does not sell, rent or trade your personal data. There are, however, specific circumstances where p998 shares your data with trusted third parties in order to operate the platform. These are described in full below.

Payment Processors

Transaction data is shared with JazzCash, Easypaisa, Raast and other payment service providers solely to process your PKR deposits and withdrawals. These providers operate under their own privacy and security standards and p998 selects only established, reputable payment partners.

Identity Verification Services

Where p998 uses a third-party identity verification service to confirm your identity or verify your CNIC details, the minimum necessary data is shared with that service for verification purposes only. Verification providers are contractually obligated to handle your data securely and to use it only for the verification task.

Game Studio Providers

Live Casino and Slots games on p998 are provided by third-party game studios. Your game session data — including bet amounts and game results — is shared with the relevant studio to operate the game and settle outcomes. Game studios do not receive your personal identity or payment details beyond what is technically necessary to run the session.

Legal & Regulatory Requirements

p998 may disclose your personal data to relevant authorities where required to do so by applicable law, or in response to a valid legal process. p998 will only disclose the minimum data necessary to comply with a legal obligation and will take reasonable steps to notify affected users where permitted to do so.

No Sale of Data

p998 does not and will not sell your personal data to advertising networks, data brokers or any other commercial third party. Your data exists to operate your p998 account — nothing else.

6. Cookies & Tracking Technologies

p998 uses cookies and similar technologies to keep your session active when you are logged into your account, to remember your preferences, and to understand how users navigate the platform so that p998 can make improvements.

Essential Cookies

These cookies are required for the p998 platform to function. They maintain your login session, keep your account secure, and remember your in-session preferences such as selected sports markets or casino game filters. You cannot opt out of essential cookies while using p998 — without them, the platform cannot work correctly.

Analytics Cookies

p998 uses anonymised analytics data to understand how the platform is used — which pages are visited most frequently, how users navigate between Sports Betting, Live Casino and Slots sections, and where users encounter issues. This data does not identify individual players and is used purely to improve the platform experience.

Preference Cookies

These cookies remember your platform preferences between sessions — for example, your preferred language setting, display preferences or responsible gaming notification settings. You can clear these cookies from your browser settings at any time, though this will reset your saved preferences.

Managing Cookies

You can control or delete cookies through your browser settings. Note that disabling essential cookies will affect your ability to use the p998 platform — in particular, you may not be able to stay logged in or access account features correctly. Disabling analytics or preference cookies has no functional impact on core platform use.

7. Data Retention

p998 keeps your personal data only for as long as it is needed for the purposes described in this policy. The retention periods for different data types are outlined below.

  • Account registration data: Retained for the lifetime of your account and for a period after account closure as required for legal and financial record-keeping obligations.
  • Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years from the transaction date for financial record-keeping and dispute resolution purposes.
  • Identity verification documents: Retained for the period required to comply with applicable identity verification obligations and for a reasonable period thereafter in case of disputes.
  • Betting and game activity logs: Retained for the lifetime of your account and for a period after closure. Aggregated, anonymised activity data may be retained indefinitely for platform analytics.
  • Support communications: Records of support interactions are retained for a reasonable period to allow follow-up on unresolved queries and for quality monitoring.
  • Cookie and session data: Session cookies expire when you close your browser. Persistent preference cookies expire after a defined period as set in the cookie itself.

When data is no longer required under these retention periods, p998 deletes or anonymises it in a secure manner.

8. Data Security

p998 takes the security of your personal data seriously and implements technical and organisational measures appropriate to the sensitivity of the data held.

Technical Measures

All data transmitted between your device and p998.onl is encrypted using HTTPS/TLS. Personal data stored by p998 is held on secured servers with access controls limiting who can view or modify data. Payment data is processed via encrypted, PCI-DSS compliant payment gateways — p998 does not handle raw card data directly.

Organisational Measures

Access to personal data within p998 is limited to staff who need that access to perform their role. Staff with access to personal data are required to handle it in line with this Privacy Policy and with appropriate confidentiality obligations. p998 conducts regular reviews of data handling practices to identify and address potential risks.

Account Security — Your Role

While p998 implements strong platform-level security, account security is also your responsibility. You should use a strong, unique password for your p998 account, not share your login credentials with anyone, and contact p998 support immediately if you suspect unauthorised access to your account. p998 cannot be held responsible for data exposure resulting from your failure to keep your credentials secure.

Security Incident Response

In the unlikely event of a data security incident that affects your personal data, p998 will take prompt action to contain the incident and will notify affected users in a timely manner with information about what happened and what steps to take. p998 will also report significant incidents to relevant authorities as required by applicable obligations.

9. Your Rights Over Your Data

As a p998 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the p998 support team at the details provided in Section 12.

Right to Access

You can request a copy of the personal data p998 holds about you. p998 will provide this information within a reasonable timeframe and in a format that is easy to understand.

Right to Correction

If any personal data p998 holds about you is inaccurate or out of date — for example, an incorrect contact number or outdated address — you have the right to request that it be corrected. Some corrections can be made directly from your account settings; others require a support request.

Right to Deletion

You may request deletion of your p998 account and the personal data associated with it. Note that p998 may be required to retain certain data — such as transaction records — for a defined period even after account closure, in line with financial record-keeping obligations. Where full deletion is not immediately possible, p998 will explain what is retained and why.

Right to Restrict Processing

In certain circumstances, you may request that p998 temporarily restricts the processing of your personal data — for example, while a correction request is being resolved. Contact p998 support to discuss a restriction request.

Right to Opt Out of Marketing

You can opt out of p998 promotional communications at any time from your account settings or by contacting support. Opting out of marketing does not affect your receipt of essential account communications such as transaction confirmations and security alerts.

10. Minors

The p998 platform is strictly for users aged 18 and over. p998 does not knowingly collect personal data from persons under 18 years of age. The registration process includes date of birth verification specifically to enforce this requirement.

If p998 becomes aware that personal data has been collected from a person under 18, that account will be suspended immediately and the associated personal data will be deleted as promptly as possible. If you believe a minor has registered at p998 using false date of birth information, please contact p998 support to report the concern.

18+ Platform — No Exceptions

p998 gaming and betting services are intended for adults only. Parents and guardians should be aware of this and are encouraged to use parental control tools on shared devices to prevent underage access to online gaming platforms.

11. Updates to This Privacy Policy

p998 may update this Privacy Policy periodically to reflect changes in platform features, data handling practices, or applicable legal requirements. The date of the most recent revision is shown at the top of this page.

Where an update to this policy represents a material change to how p998 processes your personal data, p998 will notify registered users via email or through a platform notification before the change takes effect. Continued use of p998 following an update constitutes your acceptance of the revised Privacy Policy.

We recommend checking this page periodically so that you are always aware of the current Privacy Policy. If you have questions about any update, contact p998 support before the effective date of the change.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data p998 holds about you, please get in touch with the p998 support team. We aim to respond to all privacy-related queries within a reasonable timeframe.

p998 Privacy Support

Email the p998 support team at [email protected] with the subject line "Privacy Request" and include your registered account email address so the team can locate your account promptly. For urgent security or data breach concerns, mark your message as urgent.

Related Pages

For more information about how p998 operates, you can also review the Terms and Conditions, the Responsible Gaming policy, or the FAQ section where common account and privacy questions are answered.

Join p998 Today

Bet on Cricket, PSL & Live Casino — All in PKR

Create your free p998 account and deposit in PKR via JazzCash, Easypaisa or Raast. Your data is handled securely — as this Privacy Policy makes clear. Start betting on the games you follow today.